Frequently Asked Questions

The section below is dedicated to FAQs (Frequently Asked Questions) and HowTo's and divided into two parts:

• HR Managers' Questions, and
• Job-Seekers' Questions.

If you did not find an answer to your question, please feel free to contact us.

HR Managers' Questions

1. I am HR manager, and I need to hire an expert in the field of ... as soon as possible. How should I contact you?
2. Trying to submit your Client Inquiry Form some 'Error: Blank Fields' happened. What is it?
3. There is no question I would like to ask. What shall I do?

Job-Seekers' Questions

1. How may I find a new job opportunity with your help?
2. What is vacancy code in your jobs database?
3. What should I write in my resume?
4. How to send my resume to your company?
5. I do not have e-mail, may I send my resume by fax?
6. May I bring my resume directly to your office?
7. My friend may be interested in one of the vacancies. How may I inform him/her?
8. I have send my resume 3 days ago, but there is no reply. Why is it so?
9. Was my resume delivered to your mailbox? How may I check that?
10. How much should I pay for your service?
11. There is no question I would like to ask. What shall I do?

I am HR manager, and I need to hire an expert in the field of ... as soon as possible. How should I contact you?

Please, submit our Corporate Clients' Inquiry, you may fill either short or detailed form. Any information you provide will be handled in the most confidential manner. You may also contact us by phone, fax, e-mail etc.

I am HR manager. Trying to submit your Client Inquiry Form some 'Error: Blank Fields' happened. What is it?

This may happen if you leave blank any obligatory field marked with the bold font (like this).

How may I find a new job opportunity with your help?

Just send us your resume in English! If you found any good vacancy on our site, please add vacancy code to the subject line. We recommend you to check our Useful Information and Career Tips sections on our site as well.

What is 'vacancy code' in your Jobs Database?

Vacancy code is a special code consisting of digits and/or letters (like 1234, 1234xz or YXZ-AB) neccessary for our database functioning. If you found suitable vacancy, we kindly ask you to add this code to the subject line of your e-mail.

What should I write in my resume?

Let us recommend you to visit our Career Tips section. You will find there a special article on resume writing.

How to send my resume to your company?

Just send an e-mail to ruscon@ruscon.ru (Moscow office) or ruscon@ruscon.spb.ru (St. Petersburg office) with your resume attached. You may send it in any format you like, but we prefer MS Word format.

I do not have e-mail, may I send my resume by fax?

Certainly, you may send your resume by fax.

May I bring my resume directly to your office?

The best way to contact us by e-mail, phone or fax. If you satisfy some certain criteria you will be invited to one of our local offices.

My friend may be interested in one of the vacancies. How may I inform him/her?

Any vacancy description on our site contains a special 'Send this job to your friend' link.

I have send my resume 3 days ago, but there is no reply. Why is it so?

We regret, but we do not have a possibility to find a suitable vacancy for all respected job-seekers. We attentively read all letters, and all resumes are kept in our database. However, we can invite you for personal interview only if the information you sent us satisfies the requirements of our clients. Also we kindly ask you to take into consideration that the vacancies descriptions do not contain the complete list of requirements.

Was my resume delivered to your mailbox? How may I check that?

Usually all senders receive our automatically generated delivery confirmation. But even if you did not receive it, you should not worry. Only if you did receive 'Undeliverable' notification you should send your letter again.

Some possible reasons of letters' undeliverability are:

• wrong address (e.g., you wrote rucon instead of ruscon before or after @ symbol);
• empty space in address (e.g., ruscon@ ruscon .ru);
• too large attachment (some providers have 1 or 2 Mb limit to a size of a letter);
• and some other reasons.

How much should I pay for your service?

Our services are completely free of charge for candidates.

There is no question I would like to ask. What shall I do?

Just write us and ask your question! This section was created on the basis of real questions of real people, and we are really appreciate your help in development of our site.